Phone Message Broadcasting
Database Systems Corp. (DSC) provides call center outsourcing services and phone systems including phone message delivery systems.
Our state-of-the-art Message Broadcast system can send one phone message or can deliver millions of pre-recordered call messages. These phone messages can be delivered to either individuals and answering machines or just to individuals informing them of emergency alerts, community events or upcoming appointments. Different phone messages can be played to answering machines versus individuals.
After our system delivers the recorded message, the call recipient can be given the option to make menu selections using the phone's keypad. Our IVR (Interactive Voice Response) software can be used to program a simple menu or a complex phone message script. The call recipient can be provided an option to be transferred to an operator or to an outside third party if your business rules require the personal handling of a call.
Contact DSC to learn more about our phone messaging service and systems.
Analog Phone Messaging System
DSC offers an entry level phone messaging system that supports 1-48 analog phone lines. Called the WIZARD phone system, this office environment system contains an Intel processor and Dialogic computer telephony boards.
DSC custom installs your application at our facility and tests these applications before shipping to your facility. Simply plug in your analog lines and follow our simple VB WIZARD to install this system at your location.
WIZARD Phone Message System Features
- Office Environment PC (Monitor Optional)
- Intel/Dialogic Telephony Card(s)
- 4, 8, 12, or 24 Analog Line Configurations
- Windows OS
- DSC Phone Messaging Software
- Simple Message Delivery
- Message With "Press Through" Call Out
- Automatic FTC Opt Out compliance
- Simultaneous Phone Broadcasting Programs
- VB Wizard Software
- Text To Speech Integration
- Touch Phone Navigation
- Hearing Impaired TDD / TTY Phone device support
- Call Monitoring and Recording
- Message Forwarding
Options and Upgrades To The WIZARD System
- Customized Phone Broadcast Programs
- Concurrent Inbound IVR functionality
- LINUX, Unix, Windows Development Kit
- XML Push Phone Messaging
- Professionally Recorded Voice Prompts
- CRM Expansion Option with Agent Support
- Easy Upgrade to PACER Systems with T1 Phone Lines
Phone Messaging Services
Database Systems Corp. can provide your organization with a complete, turnkey phone message broadcast system. However, if prefer to have your phone messaging campaigns outsourced or you need to get a project started immediately, we can provide your organization phone message outsourcing at our multiple call center locations.
Our Voice Broadcasting Service is ideal for political GOTV calls, community emergency notification services or simply for customer or employee reminders.
Phone Answering Systems
Phone systems from Database Systems Corp. are state-of-the-art computer telephony phone dialing systems that can also process inbound phone calls as well.
Our call center phone systems support both analog (Wizard Series) and digital (Pacer Series) phone lines and can be configured from 1 analog line to a 1000 digital lines.
Calls are either initiated by the phone system or accepted from the outside. Developed with industry standard components (Dialogic, Intel, and Windows), our phone system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost.
Call Us Today
Contact DSC to learn more about our phone message broadcasting systems.